9kkbd Privacy Policy Your Information Is Protected

Last Updated: January 2026

This privacy policy ("Policy") applies to the 9kkbd platform and all services at https://9kkbd.cam. When you use our website, register, or use any of our services, you are considered to have accepted the terms described in this policy. We place the highest importance on your privacy and make every effort to protect your personal information.

Please read this policy carefully. If you have any questions, contact our support team — we are available in Bengali seven days a week, 24 hours a day.

What Information Is Collected

1.1 Information Provided at Registration

When you create an account at 9kkbd, we may collect the following information:

Full name and date of birth (for age verification)
Email address and mobile number
Password (stored in encrypted form)
Preferred currency and language settings

1.2 Identity Verification (KYC) Information

For financial security and fraud prevention, we may request the following documents:

Copy of National ID (NID), passport, or driving licence
Proof of address (utility bill or bank statement)
Payment method verification details (bKash, Nagad, Rocket, or Upay)

All documents submitted for KYC verification are stored in encrypted form on secure servers and can only be accessed by authorised staff.

1.3 Automatically Collected Information

The following information may be collected automatically while you use our platform:

IP address and device information
Browser type and operating system
Cookies and log data
Time spent on the website and page visit information
Gaming history and transaction records

How Your Information Is Used

2.1 Service Delivery and Operation

Your personal information is primarily used for the following purposes:

To create and manage your account
To process deposits and withdrawals
To provide bonuses and rewards
To store your gaming history
To provide 24/7 customer support

2.2 Security and Fraud Prevention

We use your information to ensure the security of the 9kkbd platform. It may be used to detect suspicious activity, prevent the creation of multiple accounts, comply with anti-money laundering (AML) regulations, and ensure responsible gaming.

2.3 Communication and Notifications

We may contact you regarding the following:

Important account-related notifications
Transaction confirmation messages
Promotional offers and bonus information (with your consent)
Security alerts

You can stop receiving promotional messages at any time — from your account settings or by contacting our support team.

2.4 Service Improvement

We analyse user behaviour to improve our website and services. This analysis is conducted entirely on the basis of anonymous data and never reveals personal identity.

Sharing Information with Third Parties

3.1 Information Sharing Policy

9kkbd never sells, rents, or exchanges your personal information. However, limited information may be shared with the following parties in specific circumstances:

Payment Processors: Payment providers such as bKash, Nagad, Rocket, and Upay may receive the minimum information necessary to complete transactions.
Technology Partners: Game software providers and server service providers operate under our agreements and are obligated to keep information confidential.
Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement agency.

3.2 Responsibilities of Third-Party Service Providers

All third parties we work with are required to sign strict confidentiality agreements. They may not use your information for any purpose other than what we have specified, and they are required to maintain their own security measures.

Cookies and Tracking Technologies

4.1 What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. 9kkbd uses the following types of cookies:

Essential Cookies: Required for the website to function properly — these cannot be disabled.
Functionality Cookies: Used to remember your preferences (language, theme).
Analytics Cookies: Used to understand website usage; these collect anonymous data.
Security Cookies: Used to prevent fraudulent activity and unauthorised access.

4.2 Managing Cookies

You can manage or delete cookies from your browser settings. However, disabling certain essential cookies may cause some website features to stop working. By continuing to use our website, you are considered to have consented to the use of cookies.

Data Storage and Security

5.1 How Long Information Is Stored

Your personal information is not stored beyond what is necessary. Generally:

Information is stored while your account is active.
Even after account closure, certain information may be retained for a set period due to legal obligations.
Financial transaction records are retained for as long as required under applicable regulations.

5.2 Methods of Data Protection

To protect your information, 9kkbd takes the following technical and organisational measures:

Use of SSL/TLS encryption for all data transfers.
Encryption of sensitive stored data.
Regular security audits and vulnerability testing.
Access to data is strictly limited and logged.
Two-factor authentication (2FA) is available.

5.3 Steps in the Event of a Data Breach

In the event of an unexpected data breach, 9kkbd will promptly conduct an investigation, notify affected users within a reasonable time, and take immediate steps to limit the damage.

Your Rights

6.1 Right to Access Information

You can request at any time to find out what information we are storing about you. We will provide this information within seven business days.

6.2 Right to Correct Information

If your personal information is incorrect or incomplete, you can request that we correct it. Many details can be updated directly from your account settings.

6.3 Right to Delete Information

You may request the deletion of your account and associated information. However, certain information may be retained for a specific period due to legal obligations — in such cases we will inform you in detail.

6.4 Right to Withdraw from Marketing Communications

You may request at any time to stop receiving promotional emails or messages. This withdrawal does not stop the sending of important account-related notifications.

6.5 Right to Data Portability

You may request a copy of your data in a structured, machine-readable format. We will fulfil this request within a reasonable time.

Protection of Minors

7.1 Age Restriction

9kkbd is intended exclusively for persons aged 21 and above. We do not knowingly collect or process any information from minors. Age is verified at registration and KYC verification is carried out in cases of doubt.

If we become aware that information from a minor is held with us, we will immediately close that account and delete the information.

Changes to the Policy

8.1 Updates and Amendments

9kkbd reserves the right to update this privacy policy at any time. For significant changes, we will publish a notice on the website and attempt to notify registered email addresses. Continued use of the website after changes are made will be considered acceptance of the new policy.

8.2 Validity of the Policy

If any part of this privacy policy is found to be invalid or unenforceable, the remaining parts will remain fully in force. This policy and our Terms and Conditions together form the complete agreement between 9kkbd and the user.

Contact Us

If you have any questions, requests, or complaints regarding the privacy policy, please contact us through the channels below. Our team is available in Bengali seven days a week, 24 hours a day.

Email (Privacy Related)
[email protected]

Live Chat
Directly on the website — 24/7 support in Bengali

Response Time
Email requests are generally responded to within seven business days

Quick Links

See the pages below for related policies and information:

This privacy policy was last updated in January 2026. 9kkbd is a secure and reliable platform that places your privacy as its top priority. Gambling carries financial risk — for persons aged 21 and above only.